Dear John & Mary, Our gorgeous celtic bands(5WD124W/5W) were delivered to my parents' house in Cincinnati this morning. According to my mom, they are FANTASTIC! Josh and I cannot wait to see them. It has been a pleasure working with you. We will send you a picture of the rings from the wedding. We are your customers for life! Sarah Kennedy & Josh O'Leary Wedding Date 6/19/10 I would gladly be a reference for any hesitant buyers you may have. I know we were a little nervous at first about ordering something so important from so far away and via the internet. Turns out it was a much better experience than going to a jewelry store and getting pushed around! John,
Received my Celtic Warrior earrings and pendant .... LOVE THEM!
Barbara. Mitchell. NJ. Thank you John.
I really do appreciate your customer service. It is very rare to find someone interested in taking care of their customers these days the way you have been taking care of us; and very refreshing when you do. Please feel free to use these comments with other customers when necessary.
-Jim Ryan. Texas. John & Mary Casey -
Just wanted to tell you that I received my order on 21 January - just two days after I placed it. Amazingly, blazingly fast! How delightful. Both pieces of jewelry are as beautiful as I hoped for and arrived in perfect condition. The "Thank you" card and hand-wrapped tissue paper on the boxes were lovely extra touches that pleased me greatly.
This was an all-around excellent transaction. Be assured that I will return again.
Thank you - Judith Byrne. Colorado.
John & Mary Fantastic! Thanks very much for the upgrade. It will get to me in good time. FYI, My sister and brother love their "I am of Ireland" Gifts. all the best in the new year. Terry Terry O'Hara Lavoie
c:703.555.1212
Sent from my Verizon Wireless BlackBerry Hi John and Mary, I got the ring yesterday. It's beautiful and fits perfectly!! Thank you so much. We got quite a chuckle from your card before we read your note inside...we've been married almost 32 years! Merry Christmas and Happy New Year to you. I'll see you at the Irish Festival in North Haven, CT next year. Thanks again, Linda & John
Hi John I just wanted to let you know that my brooch arrived yesterday. It is absolutely beautiful and I am so pleased.
Thank you again, for all of your help with this order. When I need gifts for any occasion, I know where to look now.
Merry Christmas & Happy New Year.
Linda O'Keefe Wendy Crain.- Rosevile, Ca You are the MAN! Thank you for doing all you could to get the ring to me in time. It is beautiful and contributed to one of the most memorable evenings I've ever had. I appreciate your patience. Allison Parker - Richmond, VA John- I got the ring on Wednesday and it is beautiful. Thank you so much for the wonderful customer service. I look forward to doing business with you again in the future. I hope you have a wonderful holiday! 
Mike Meyers - Wayland, MI. I would just like to take a moment and say how pleased and satisfied I am with the staff at O'Caseys Irish Store. I tried to buy a beautiful pair of earrings over a long holiday weekend. I was using Pay Pal as my payment mode. For whatever reason it didn't take. John Casey and his staff were out on the road at a Celtic Festival somewhere in the US using laptops on a picnic table to transact their business. They tried to remedy the situation within minutes. I explained to them ( him) what happened on my end, and he continued to assure me, that he wanted my business and to try again. I did in vain three times that weekend and on Tuesday. I tried once more. By now the team was jumping through hoops trying to fix my problem and John personally sent me a note of reassurance that I would get my earrings very soon. We did manage to fix the "glitch", and again I had personal communication from the team that my package was being shipped immediately, and by the way he dropped the shipping charges from the bill. I have been a retail manger for over 40 years. I managed teams of thousands of people managing hundreds of millions of dollars worth of annual sales. I know what good service feels like! John and his team exemplify the kind of business I would highly recommend. Thanks John.
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